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For people who hoard

Hoarding disorder is a recognised mental health condition — not a character flaw or lifestyle choice. Help is available from many sources, and the first step is understanding where you are.

You are not alone

Self-assessment tools

These tools can help you understand the level of clutter in your home or the strength of hoarding behaviours. They are not diagnostic — only a qualified clinician can diagnose hoarding disorder — but they can be a useful starting point.

Hoarding Rating Scale

A short five-question questionnaire. If you score more than 4 on questions 1 and 2, and also more than 4 on question 4 or 5, you may have an issue with hoarding and should seek advice from your GP.

Complete the Hoarding Rating Scale →

Clutter Image Rating Scale

A visual self-assessment from the OCD Foundation — a set of images of a kitchen, bedroom and living room at varying stages of clutter. Select which picture best represents your home. A score of 5 or over on any room may indicate a hoarding problem.

Take the Clutter Image Rating →

Find local support

Regional services

Select a region on the map to see hoarding support services in that area.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

HoardingUK

National charity offering confidential support groups, advice and advocacy, open to anyone in the UK. hoardinguk.org →

Hoarding Disorders UK

Online peer support groups (Tuesdays and Thursdays), advice and advocacy. 0330 133 2310. hoardingdisordersuk.org →

We are still building this section. If you provide a hoarding service in Northern Ireland, get in touch.

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Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue.

About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding.

clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support.

Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder.

Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK.

HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Scottish Hoarding Taskforce (Iriss & CIH Scotland)

Multi-agency group bringing together housing, health and social care, fire and rescue. About the Taskforce →

Clutter Chat

Charity offering peer support for people dealing with chronic clutter and hoarding. clutterchat.co.uk →

Change Mental Health — National Advice and Support Service

Free, confidential advice and signposting to local and national support. Hoarding support and peer groups →

Housing Options Scotland

Offer practical, tailored support for people with hoarding disorder. Register for support →

Hoarding Disorders UK & HoardingUK

Online peer support groups, advice and advocacy open to anyone in the UK. HoardingUK contact form →

If you provide a hoarding service in Scotland and would like to be listed here, get in touch.

Holistic Hoarding

Hoarding support information and services in Wales. holistic-hoarding.co.uk →

If you provide a hoarding service in Wales and would like to be listed here, get in touch.

HoardingUK

National charity offering confidential support groups, advice and advocacy, open to anyone in the UK.

hoardinguk.org →

Hoarding Disorders UK

Online peer support groups (Tuesdays and Thursdays), advice and advocacy. 0330 133 2310.

hoardingdisordersuk.org →

We are still building this section. If you provide a hoarding service in Northern Ireland, get in touch.

Cleaning & Decluttering

Clean as a Whistle

Cleaning service based on Tyneside. 07805 874815.

cleanasawhistleclean.com →

Mother Clutter UK

Professional decluttering service in the North East, run by Liza Curtis (a former hoarder).

motherclutteruk@gmail.com →

Total Order Pro CIC

Not-for-profit, client-led decluttering support across County Durham, Tees Valley and North Yorkshire.

Total Order Pro →

Counselling

Anxious Minds

Fast access to counselling. Wallsend, NE28 6RL. 0191 262 0305.

anxiousminds.co.uk →

Cruse Bereavement Care

Free counselling and support with grief and loss. Newcastle, NE6 5QN. 0191 276 5533.

Cruse helpline →

Gateshead Talking Therapies

Free NHS support for people feeling low, depressed or stressed in Gateshead. 0191 283 2541.

Talking Therapies →

Debt & Financial Advice

Clean Slate Financial Wellbeing

Help managing finances. Newcastle, NE4 7JN. 0191 580 0881.

cleanslateuk.com →

StepChange Debt Charity

Free debt advice and tailored support. Newcastle, NE1 6HQ. 0800 138 1111.

stepchange.org →

Mental Health & Wellbeing

Autism North East

Assessment and intervention for families and professionals. Ryton, NE40 3SY. 07957 755746. autismnortheast.org.uk →

Everyturn Mental Health

NHS talking therapies, crisis support, community and wellbeing services. Newcastle, NE13 9BA. 0191 217 0377. everyturn.org →

ReCoCo — Recovery College Collective

Peer-led support promoting connection, friendship and recovery. Newcastle, NE1 6UF. 0191 261 0948. recoverycoco.com →

Connected Voice

Advice and free, independent advocacy across Newcastle and Gateshead. 0191 232 7445. connectedvoice.org.uk →

Skills for People

Support and advocacy for disabled people and their families. Byker, NE6 1PB. 0191 281 8737. skillsforpeople.org.uk →

Gateshead Clubhouse

A mental health community hub run by people with lived experience. Worcester Green, Gateshead NE8 1NH gatesheadclubhouse.com →

Men’s Pie Club

Tackles social isolation and improves mental health via cooking. There are numerous such clubs dotted around the north east, so the main web page is the best place to locate one nearest to you. menspieclub.co.uk →

Andy’s Man Club

This is a free peer-to-peer group that provides a place for men to come together in a safe and open environment to talk about issues or problems. andysmanclub.co.uk →
Housing & Other Support

Shelter (North East)

Practical help and advice on housing and homelessness. Newcastle. 0344 515 2914. shelter.org.uk →

Search Newcastle

Advice and support for older people in the West End of Newcastle. NE4 8XS. 0191 273 7443. searchnewcastle.org.uk →

Elders Council of Newcastle

Provides information on a wide range of issues for older people. It is based in Room 2.36 Second Floor Biomedical Research Building, The Cam, Newcastle upon Tyne NE4 5PL elderscouncil.org.uk →

Recyke Bike

Refurbishes and recycle your old cycles. Is located at Lauran House, 164 Brinkburn St, Byker, Newcastle upon Tyne NE6 2AR recyke.bike →

Tidy Homes Tidy Minds (Southway Housing Trust)

A hoarding support scheme developed by Southway Housing Trust in South Manchester.

Read the scheme report →

Handy Ladies

Stockport-based decluttering and cleaning service for people with hoarding issues, working closely with Trafford Council. 07895 435232.

handyladies2.com →

SPARC (Stockport Progress & Recovery Centre)

Local charity offering counselling and mental health wellbeing sessions, working with Stockport Council. 0161 429 9744.

sparc4me.org.uk →

If you provide a hoarding service in the North West and would like to be listed here, get in touch.

Sheffield Mind

Local Mind offering talking therapies, peer support and wellbeing services across Sheffield. sheffieldmind.co.uk →

South Yorkshire Housing Association

Housing and tenancy support, including help for people living with hoarding behaviours. syha.co.uk →

Grant A Smile

Restore safe homes, dignity and hope for people experiencing hoarding, self-neglect, deep cleaning needs and complex home environments. grantasmile.org.uk →

We are still building this section. If you provide a hoarding service in Yorkshire & Humberside, get in touch.

Lightbulb (Leicestershire)

Practical housing support to stay safe and well at home. Its Safe Spaces Team works one-to-one with people affected by hoarding.

lightbulbservice.org →

Framework

Housing, support and mental health services across Nottinghamshire and the East Midlands.

frameworkha.org →

We are still building this section. If you provide a hoarding service in the East Midlands, get in touch.

Clouds End CIC

Specialist hoarding support services. Director Heather Matuozzo also speaks on why hoarding behaviours develop.

cloudsend.org.uk →

Reaching CIC

Help for adults experiencing loneliness, hardship and hoarding.

reaching.org.uk →

If you provide a hoarding service in the West Midlands and would like to be listed here, get in touch.

Holistic Hoarding

Hoarding support information and services in Wales.

holistic-hoarding.co.uk →

If you provide a hoarding service in Wales and would like to be listed here, get in touch.

Holistic Hoarding

Hoarding support information and services in Wales.

holistic-hoarding.co.uk →

If you provide a hoarding service in Wales and would like to be listed here, get in touch.

How Are You Cambridge (HAY)

Hoarding and decluttering support. Contact Stuart Brown, stuart.brown@cambridgeshire.gov.uk. haycambridge.co.uk →

Cambridgeshire & Peterborough Insight

Information and resources about hoarding for the Cambridgeshire and Peterborough area. cambridgeshireinsight.org.uk →

Grant A Smile

Restore safe homes, dignity and hope for people experiencing hoarding, self-neglect, deep cleaning needs and complex home environments. grantasmile.org.uk →

If you provide a hoarding service in the East of England and would like to be listed here, get in touch.

Help for Hoarding (Red Squirrel CIC)

Occupational Therapy for people who hoard, based in Portsmouth. Director Brigitte Hoare, bjh.redsquirrel@gmail.com. help4hoarding.co.uk →

Grant A Smile

Restore safe homes, dignity and hope for people experiencing hoarding, self-neglect, deep cleaning needs and complex home environments. grantasmile.org.uk →

We are still building this section. If you provide a hoarding service in the South East, get in touch.

Holistic Hoarding

Hoarding support information and services in Wales. holistic-hoarding.co.uk →

If you provide a hoarding service in Wales and would like to be listed here, get in touch.

Help is available

National services

Mental health

Mind

Specific advice and support around Hoarding Disorder from the national mental health charity.

mind.org.uk →

Support groups

HoardingUK

Compassionate, confidential support groups where you can share, listen and learn in a safe space.

hoardinguk.org →

NHS

NHS – Hoarding Disorder

NHS information page on hoarding disorder including symptoms and treatment options.

nhs.uk →

Key Organisations

HoardingUK

HOARDINGUK provides a support service for people affected by hoarding which includes, training, links to relevant advice (e.g. around eviction), online Zoom sessions and events:

https://hoardinguk.org/

HOARDING DISORDERS UK provides specialist advice for people affected by hoarding behaviours, chronic disorganization and extreme clutter:

https://hoardingdisordersuk.org

The Director Jo Cooke, has written several books about hoarding that provide guidance to people who hoard:

‘Understanding Hoarding: Reclaim Your Space and Life‘. 

‘Overcoming Chronic Disorganization‘ 

Jo Cooke (along with Heather Matuozzo from Clouds End CIC) give advice to relativesd on how to help aperson who hoards